Health
and Safety
CONTENTS
Employee Non-Critical Report
Report a Health & Safety Concern
Point of Care Assessments
REPORTING
Employee Non-Critical Incident Report
For small incidents like strains or serious incidents, please report here.
Report a Health & Safety Concern
Can be done anonymously! For any concerns you may have regarding safety.
WHAT TO DO WHEN
YOU ARE INJURED AT WORK
SEEK FIRST AID
If an emergency, call 911 for immediate medical attention
For serious injuries and/or you go to the hospital, call Kim 604.785.9032 or Melanie 604.809.5996 immediately.
REPORT THE INJURY
Report your injury to your Team Leader and to the Arcus OHS Dept ext 222 (Kim)
Complete an ENC, detailing incident and injury (when safe to do so)
Notify Staffing if you are required to leave your shift.
MEDICAL AND DOCUMENTATION
If medical attention is required, obtain the Recover at Work Package. Take Package to your health care provider and discuss modified duties.
These documents explain the Return to Work Program and align with the Duty to Accommodate and Duty to Cooperate.
REPORT TO WORKSAFE
Report the injury to WSBC as soon as possible by calling Teleclaim at 1.888.WORKERS/604.231.8333 or online Worksafebc.com
DISCUSS RECOVERY
Meet with Kim and discuss Functional Abilities, align modified duties and discuss your recovery progress.
FOLLOW UP
Follow up with WorkSafeBC to discuss recovery progress.
STAY AT WORK/
RETURN TO WORK
MAINTAIN COMMUNICATION
Keep in contact with Arcus after your injury. The relationship with us is key to a successful return to work and a faster recovery.
STAY CONNECTED
Stay connected to us as much as possible, take part in staff meetings, special events, training, or even coffee with co-workers to stay involved. Staying connected supports a successful recovery and return to work.
DISCUSS SUITABLE WORK
Discuss suitable work with Arcus. Together we can identify safe and suitable work for you. The duties must be meaningful, be within your abilities, and not cause harm or slow your recovery.
DEVELOP A PLAN
Create a return-to-work plan together that focuses on your abilities and progresses over time, with the goal of returning to your pre-injury level of employment. Meet with Kim at regular intervals and adjust the plan based on your recovery.
DOCUMENT YOUR PLAN
Document your return-to-work plan. A written plan helps everyone understand the plan’s goals and expectations. Although WorkSafeBC doesn’t require medical approval for you to return to work, a written plan can help to update your health care provider on your progress, if needed.
EAPP
See if you qualify for The Early Access to Physiotherapy Program (EAPP)!
EAPP provides workers who have sustained a sprain or strain injury at work with expedited access to a physiotherapist, as early as the day of their injury. The clinic will provide an initial treatment and assess your injured worker’s functional abilities.
POINT OF CARE RISK ASSESSMENT (PCRA)
WHAT IS A POINT OF CARE ASSESSMENT?
A Point of Care Assessment is an informal process in which a worker briefly assesses the situation to determine if it’s safe to proceed with a task or activity. This is a daily responsibility of the worker when providing care to the clients that will prevent or reduce MSI (musculoskeletal injury).
MSI?
Work duties such as; lifting, reaching, or repeating the same movements that might possibly strain the body. Wear and tear on muscles, tissues, ligaments and joints can injure the neck, shoulders, arms, wrists, legs and back. These injuries are called musculoskeletal injuries.
THE CLIENT
Consider the client’s physical and cognitive status and abilities
Does the client have adequate upper/lower body strength, the ability to assist
Is the client able to follow directions
THE ENVIRONMENT
Is the area safe, enough room, clear of tripping hazards?
Do I have a safe exit?
Can I easily get help from someone if I need it?
THE TASK
Do you have the supplies readily available to complete the task (personal care items, towels, clothing, medications)
Do you have equipment available (slider sheets, slings, lifts, transfer belt, tie downs)
Has there been any changes to the care plan?
Does this have to be completed right now, urgency of task considered
THE WORKER
Have I been trained in how to care for this client?
Have I been trained in how to use the equipment
Am I mentally present and focused on the task/activity
POINT OF CARE VIOLENCE ASSESSMENT
WHAT IS A POINT OF CARE ASSESSMENT?
Point of Care Assessment is an informal process in which a worker briefly assesses the situation to determine if it’s safe to proceed with a task or activity. This is a daily responsibility of the worker when providing care to the clients. Employers have a responsibility to support the use of a point of care assessment by sharing it with staff, and providing instructions on what to do if risks are identified.
PURPOSE
This quick, informal check-in reminds you to observe both the person for signs of escalation and the environment for potential risk of violence to workers.
"Violence" means the attempted or actual exercise by a person, other than a worker, of any physical force so as to cause injury to a worker, and includes any threatening statement or behaviour which gives a worker reasonable cause to believe that the worker is at risk of injury.
THE CLIENT
What do I see and hear?
Is there a violence risk alert?
Is there a change in behaviour?
Is this an emotional crisis/behavioural emergency?
THE ENVIRONMENT
Is the area safe?
Are there potential weapons?
Do I have a safe exit?
Can I easily get help?
THE TASK
Are there changes to the behavioural and/or safety plan?
Does this task need to be done right now?
THE WORKER
What am I sensing?
Am I settled?
Am I wearing anything that could be grabbed?
Am I focussed?
GUARDING MINDS AT WORK
WHAT IS GUARDING MINDS AT WORK?
The Guarding Minds at Work survey is made to provide organizational strengths as well as areas for improvement.
ABOUT THE SURVEY?
The survey takes about 15-20 minutes. The answers you provide will be anonymous.
The series of questions gives you and Arcus a better understanding of our psychological health and safety strengths and weaknesses.
WHY?
We want to hear from you!
The survey gives you a chance to share your honest perspective about the workplace in a safe, confidential way.
The results will give us the opportunity to provide better support and focus on area of concern.