Feedback Form

Dear Parents and Families: 

We value the trust you have demonstrated by placing your relative in our care. So that we may make this a positive experience for all involved, we would very much appreciate your cooperation in documenting for us those observations or experiences that you have had as they relate to the care of your relative within his/her home or program. This participation by parents/family will help us in maintaining the high standard of care delivered to Arcus’ clients.  

Please complete the form below, capturing the general nature of your concern, complaint, or situations where you feel that a staff member should be acknowledged or given special recognition for their actions or performance.
  

Please do NOT include confidential information in this submission. Once submitted, we will contact you and gather all the required data by telephone.

Your submission will be promptly dealt with! We will respond to you within one week. 

Respectfully,  

Catherine Mellalieu, R.N.  

Director of Programs & Residential Services
Founder and Principal